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Frequently Asked Questions

Thank you again for your interest in the Public Country Club membership program.

Q1. What are the times I’m allowed to play?
A1. The $65(+tx)/monthly dues allow members to play unlimited golf* anytime except during course leagues, course events (eg. charity events) and between 7:00-11:00am (Tier 1 courses) or 7:00AM-12:00PM (Tier 2 & 3 & 4 courses) on Saturdays/ Sundays/ Federal Holidays (see Q25 for holidays). If a riding cart is taken, the set PCC member cart fee at ALL Tier 1 participating courses is $20 per member for 18 holes or $12 per member for 9 holes which is paid to the course at time of check-in.  See below for Tier 2 , Tier 3 & Tier 4 surcharge info. See Q8 for our club limitation on rounds PER COURSE per month members can play. NOTE: The restricted (no PCC play) times NEVER CHANGE (apply all 12 months)

Q2. Do I have to pay in the winter if the courses aren’t open?
A2. Yes. The PCC Membership is all year round.  Like a private country club, the monthly unlimited golf dues are spread out across all 12 months so members may budget for their golf and enjoy a tremendous annual value for unlimited greens fees. We also host weekly winter events and have member perks available all 12 months of the year. The total yearly price is HALF of many course memberships so a very affordable way to play more golf at a great variety of courses.

Q3. Can I cancel my membership?
A3. Of course. Please view the PCC Cancellation policies by visiting our Terms and Conditions page https://www.thepubliccc.com/terms-and-conditions

Q4. How do I make tee times?
A4. Members make tee times directly with the golf courses (online or via phone).  When you login to the Member page on www.ThePublicCC.com, there are links to online tee times and phone numbers as well as any specific booking terms for each PCC course.  Please make tee times ONLINE as often as possible as that is easiest on the course.

Q5. Is there a restriction to how many PCC members can play in the same foursome?
A5. No. Every member of a foursome can be a PCC member and members may coordinate with each other (use the member Facebook group page). Just be sure to reserve the tee times and make sure everyone shows up as whoever books the tee time is financially responsible for all players. We do encourage PCC members to bring non-PCC guests as often as possible, though, as that drives PCC courses additional revenue and keeps them happy. PCC members may not book multiple tee times within 5 hours of each other on the same day as PCC is not valid for “group outings”. Note that groups of more than 8 golfers (9 or more) playing together is considered a “group” and not valid for PCC membership use.

Q6. Are you planning on letting in more members?
A6. Yes.  We regularly add more courses and expand membership slowly to avoid overloading courses. Hop on the Lottery Waiting List and when additional member spots open in your area, we will email you an invite with a link to join.

Q7. Are you planning on adding any more courses?
A7. Yes.  View currently participating courses HERE.

Q8. How many times can I play during the month?
A8. *You can play EACH of the participating Tier 1, Tier 2, Tier 3 PCC courses 12 times per month. So technically the max would be 1,000+ rounds a month (or 30+ rounds per day) but since there’s not enough daylight for 30 rounds per day, we say it’s unlimited. If more than 12 eighteen hole rounds are played at any ONE Tier 1, Tier 2, or Tier 3 course, members are billed $10 per 9 holes additionally played (eg. if you played twenty 18-hole rounds in a month AT THE SAME COURSE, you’d be billed an extra $160 as 8 full rounds = sixteen 9-hole rounds). Tier 4 courses can only be played 1x/month at the $49/round surcharge rate. If a Tier 4 course is played more than once in a given calendar month, PCC member is billed $95 per additional round to reimburse the course for extra round(s). You can play 9 holes 24 times in one month. Note that PCC is not intended to be a replacement for a course season pass. If you live close to a course and play there more than 3 times a week you are better off (it’s usually cheaper) getting a single course membership directly from the course.

Q9. What happens if I have a course complaint reported against me?
A9. When you check in, courses will be able to notify us if a member causes any issues (eg. Rude to course staff, no showing for a tee time or showing up with fewer golfers than reserved, sneaks on a pint of whiskey and drives into a pond, jumps a sandtrap with a riding cart, throws mashed potatoes in the restaurant, etc.). Members will be notified when a complaint is reported. If the offense is deemed detrimental to the PCC program or multiple complaints are reported, membership is subject to cancellation. Please remember our #1 rule:  Be Nice. If members upset courses, they will drop out of the program and ruin it for everyone and we don’t want that to happen.

Q10. When will I be billed?
A10. When you join, you will be billed the $89(+tax) initial joining fee at time of signup AND the current months $65(+tax) golfing membership fee so you can golf & enjoy member benefits the same month you join. Thereafter, members are billed the monthly $65(+tax) fee on the 1st of each month (yes, even in the winter months as membership is year round).

Q11. How can we connect and communicate with other PCC members?
A11. We have a Facebook group page open just to PCC members for member-to-member and club communications. Use this to invite other members to play with you and share your joy of the game. You will NEVER be without a golfing buddy again.

Q12. Will we have events for Members and Member-Guests?
A12. Absolutely. We will have organized events and activities all year round…including during the winter at local indoor golf simulators. We have fun ALL YEAR round. Want to see how much fun we have?  CLICK HERE to view the TwinCitiesGolf facebook page.  (Facebook.com/twincitiesgolf)

Q13. What if I play with a non-member?
A13. Non-members need to check in and pay like a normal public golfer would.  Guests do not receive member pricing so please do not expect (or ask) courses for special exceptions for guests. Ideally, invite your family and friends to join PCC with you!

Q14. Can I walk or ride?
A14. For Tier 1 courses, the only time a riding cart is required is SATURDAYS-SUNDAYS-HOLIDAYS for tee times BEFORE 7:00AM.  Why? These are prime times that can normally be filled/ sold at full rack rate for courses and it helps with pace of play. Play AFTER 11AM (for Tier 1 courses) on weekends (or anytime Mon-Fri) do not require a riding cart. Tier 2, 3, and 4 course surcharges include a riding cart if available.

Q15. If I ride on a cart that is not owned by the course, do I still have to pay the cart fee or surcharge?
A15. Yes. Courses need to collect revenue from riders (either as trail fee or per round usage) to cover impact to the course from carts (and cart path maintenance).

Q16. Is the $89 just a one-time initial fee or annual recurring?
A16. The $89(+tax = $95.70) joining fee is a ONE TIME joining fee. It is NOT billed annually.

Q17. What are the terms for the Tier 1 level PCC courses?
A17.
- Monday-Sunday: No surcharge for green fee. Cart = $20 if riding for 18 holes, $12 for 9 holes.
- Saturday-Sunday-Holidays: PCC blackout times from 7:00AM to 11:00AM (play before 7:00 or after 11:00).
- Max of 12 rounds/ month per course.
- Cart fee mandatory on Saturdays-Sundays-Holidays for teetimes BEFORE 7:00am
- Shoulder Season Surcharge as follows:
Monday-Sunday (everyday): 18 holes = $20 ride or walk, 9 holes = $12 ride or walk every day in January, February, March, November & December.
NOTE: The restricted (no PCC play) times NEVER CHANGE (apply all 12 months)

Q18. What are the terms for Tier 2 level PCC courses? 
A18.
- Monday-Thursday: No surcharge for green fee. Cart = $20 if riding for 18 holes, $12 for 9 holes.
- Friday-Saturday-Sunday-Holiday: $25 Mandatory surcharge (includes riding cart if taken - whether playing 18 or 9 holes).
- Saturday-Sunday-Holiday: PCC blackout times from 7:00AM to 12:00PM (play before 7:00 or after 12:00).
- Max of 12 rounds/ month per course.
- Shoulder Season Surcharge as follows:
Monday-Thursday: 18 holes = $20 ride or walk, 9 holes = $12 ride or walk in January, February, March, November & December.
Friday-Saturday-Sunday-Holiday = $25 ride or walk (18 or 9 holes) in January, February, March, November & December.
NOTE: The restricted (no PCC play) times NEVER CHANGE (apply all 12 months)

Q19. What are the terms for the Tier 3 level PCC courses? 
A19.
- $30 surcharge every day (includes riding cart if taken - whether playing 18 or 9 holes).
- Saturday-Sunday-Holiday: PCC blackout times from 7:00AM to 12:00PM (play before 7:00 or after 12:00).
- Max of 12 rounds/ month per course.
NOTE: The restricted (no PCC play) times NEVER CHANGE (apply all 12 months)

Q20. What are the terms for the Tier 4 level PCC courses? 
A20.
- $49 surcharge every day (includes riding cart if taken).
- Saturday-Sunday-Holiday: PCC blackout times from 7:00AM to 12:00PM (play before 7:00 or after 12:00).
- Limited to 1 round per month per Tier 4 course.
NOTE: The restricted (no PCC play) times NEVER CHANGE (apply all 12 months)

Q21.  After I become a member, how soon can I start golfing with my PCC Membership?  (or “When can I expect my Member ID card to be shipped?”)
A21.  We will mail your PCC Member ID to you within the time-frame that is outlined in your invitation to join email. We’ll first need you to submit your photo and mailing address to us via email (golf@thepubliccc.com). Remember, you MUST have your ID card in order to play at the PCC courses or simulators.  Please do not attempt to use your membership without your Member ID card as courses will not accept members without their ID. We have a strict “No Card. No Play.” policy.  After you receive the invitation to join, the sooner you get us your photo, the sooner we can mail your card to you.

Q22.  Do we have memberships for Juniors?
A22.  No. we do not have a special discounted membership for Juniors.  If you would like to add on your child to your membership, their PCC membership cost would be the same monthly fee as a regular adult membership ($65+tax/month).

Q23. What does the PCC consider as “on time” to my Tee-time?
A23. Being “on time” to your reserved tee time means checking in at least 15 minutes prior to your tee time. If you are going to arrive less than 15 minutes prior to checking in for your tee time, please call the course to ask if you can still be accommodated. Many of the PCC courses are busy, so tee times may be filled behind you. Note that courses aren't always able to accommodate late arrivals. We know things can come up to cause people to be late, so calling ahead and letting them know is helpful.

Q24. Can I play as a 5-some Group?
A24. No. 5-somes are NEVER allowed when using PCC. Although some courses may even say it's ok, our PCC policy is no 5-somes when using PCC. Please don't even ask the course if you can play as a 5-some. Why? 5-somes cause other golfers on the course to complain to the proshop, creating extra headaches for course staff, upset customers and this reflects poorly on PCC.

Q25. What days are considered “Holidays”?
A25. Federal Holidays are New Years, MLK Day, Presidents Day, Memorial Day, Juneteenth (June 19), Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, Christmas. NOTE: If a Federal holiday falls on a Saturday, it is OBSERVED on Friday. If it falls on a Sunday, it is OBSERVED on Monday.

Q26. Which courses currently have the 3-Day booking window?
A26. Fox Hollow, Prestwick, Stonebrooke GC, and Southern Hills GC. The 3-Day booking window means you can book Friday tee times on Tuesdays, Saturday tee times on Wednesday, Sunday tee times on Thursday, etc. To clarify, PCC can only book a maximum of 3 days in advance at these courses.

Q27. Which courses currently have the 5-Day booking window?
A27. Jewel Golf Club (Lake City, MN) has 5 day advance booking window and can play 4 times per month

Q28. What is the Rain Check Policy?
A28. Every course determines their own Rain Check policy but assume there is no raincheck or refund for rounds partially completed when playing on PCC (even if a surcharge or cart fee was paid). If inclement weather affects your round, ask in the proshop if they offer a raincheck option for PCC players.

Q29. Do the PCC Blackout times ever change?
A29. No. The PCC blackout times NEVER change, even when later sunrises prevent pre-7:00AM weekend tee times.

Q30. Can I bring my kids to the course?
A30. Please call the golf show and ask what their course policy is on kids. Some courses have minimum ages for playing and many courses charge a ride-along fee if a non-golfing person is sharing the cart.

Q31. Which indoor simulators offer discounts to PCC members?
A31. More than 20 of the best indoor golf facilities offer a discounted rate to PCC members including Inside Edge Golf, 24 Golf, Birdi Golf, Element Indoor Golf, Minnesota Golf Lab, Mulligan’s Indoor Golf, Optimal Performance Golf, Sota Sims, Thr3 Jack, Ugly Putters Indoor Golf, X-Golf and more!

Q32. Do courses charge a fee if I want to ride in a cart by myself?
A32. Yes, if you are playing in a teetime with 2 or 4 players, courses charge an extra cart fee to cover the empty seat and note that some courses do not allow extra carts to go out (due to limited inventory). This covers their extra expense of sending out an extra cart (eg. gas/battery, wear & tear on course). If desired, ask for availability at check-in and offer to pay by saying “What is the extra charge if I would like to ride by myself and would you have an extra cart available today?”

Q33. If someone else makes a tee time for our group, can I join them? Or do I need to reserve my own tee time separately?
A33. You may join the group and do not need to make your own tee time.

Q34. What are the Terms and Conditions of the membership?

A34.  Click here to read the full Terms and Conditions of the membership.

Q35. What is the Privacy Policy of the website?
A35.  Click here to view the Privacy Policy

Additional questions? CLICK HERE for the Contact Us page.

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